Academic Advisor Availability
BCOE Academic Advising
BCOE Academic Advisors for all majors are available to assist you.
During the Summer term, the best way to contact your academic advisor is to send an email.
Appointments are available on an as-needed basis and can be arranged with your advisor by email. Appointments are required to speak to your advisor by Zoom.
Chat support is also available for general questions.
Advising via Zoom
- All students have a Basic Zoom account by default. Assistance for this is https://keeplearning.ucr.edu/zoom
- Access your free basic account at https://ucr.zoom.us
- Log in with your UCR Net ID and Password.
- Important Reminder: during Zoom advising sessions you DO NOT have to use video. Audio and Chat are sufficient.
- NOTE: Due to these extraordinary circumstances, we’d appreciate your patience and respect. Please trust we are doing our very best to address your concerns in a timely manner.
- Send e-mail to firstname.lastname@example.org following instructions provided here. If you do not follow instructions the email will not be routed correctly.
During the Summer term, the best way to contact your academic advisor is to send an email. Appointments are available on an as-needed basis and can be arranged with your advisor by email.
Online Advising Etiquette
Online Advising provides a way for students to connect with an advisor via videoconferencing, live chat, and/or email. BCOE Advising expects students to prepare for and treat online advising services as they would for in-person services on campus. online advising services replaces traditional in office advising. We understand that web-based advising is new to many. This page will give you an overview of appropriate etiquette when interacting in this new environment.
Please remember that standards of student conduct also apply to the virtual campus environment. Students must adhere to both UCR and BCOE policies, regulations, and procedures when utilizing online advising services.
Violations include but are not limited to:
- Not following established guidelines and etiquette for online advising.
- Dishonesty, cheating, plagiarism, lying or knowingly furnishing false information to the University and its officials.
- Forgery, alteration, or misuse of University documents, records, or identification.
- Knowingly accessing and without permission altering, damaging, deleting, destroying, copying, or otherwise using any data, which reside or exist internal or external to a computer, computer system, or computer network in the University.
- Live Chat is available for quick questions and general information
- Treat a chat session just as you were speaking/interacting with an advisor or staff member in person on campus. Avoid use of profanity, offensive and/or discriminatory language.
- A student may be directed to submit a request for an appointment if the question or service cannot be provided in a chat session
Advising appointments are confidential. BCOE Advising strongly encourages using a private computer, tablet or smartphone in a quiet environment.
We also recommend the following:
- Wear proper attire
- Make sure there is proper lighting in the room
- Make sure there is little to no background noise
- Have a headset with microphone ready (your your cell phone headset will work great!)
- Avoid interruptions – Do not answer phone calls, text or surf the web during the appointment
- Inform people around you of the need for uninterrupted time. Additionally, be aware that without a FERPA release document on file we can not speak with parents/guardians.
- Be respectful when communicating with your advisor
Information about you is confidential. It is important that you supply the most current information about your educational history, plans, and career goals to assist the advisor with providing you with the most accurate information specific to your needs.
- Per the Family Rights and Privacy Acts (FERPA), I hereby grant permission for BCOE Advising to discuss academic information about me via an online advising platform, like chat, e-mail, videoconferencing tools.
- I certify that I am the student who submitted an online advising request and that I have provided my accurate personal information, educational history, and educational goals.
- I authorize the advisor to view my academic records.
- I authorize the advisor to provide me with information related to my academic records through email, chat and other online advising tools.
I understand that the most important action I can take regarding online advising is to protect my personal information from others. I have provided an accurate and private email address. I understand that the advising faculty and staff may contact me at the phone number and/or email address I provide.
If you are using a public/shared computer, protect your data (e.g. clear download/browsing history, sign-out, don't save passwords).
Additional Instructions and Resources
- Concurrent Enrollment Instructions: https://extension.ucr.edu/resources/resource/Concurrent_Enrollment
- Change of major instructions: https://student.engr.ucr.edu/policies/major-changes
- UCR Keep Learning FAQ’s: https://keeplearning.ucr.edu/frequently-asked-questions
- Remote Learning tips: https://keeplearning.ucr.edu/quick-guide-remote-learning
- Accommodations and Accessibility: https://keeplearning.ucr.edu/accommodations-accessibility